Rail Delivery Group

Why Work for Rail Delivery Group?

The Rail Delivery Group (RDG) is a prominent membership organization that brings together the companies operating Britain’s railway, including both passenger and freight operators, as well as Network Rail and High Speed 2. Established to foster collaboration and ensure a cohesive approach to rail service delivery, RDG works towards creating a simpler, better railway for everyone in Britain. Employees at RDG are part of a forward-thinking team dedicated to improving the overall customer experience and supporting the growth and efficiency of the rail industry. The organization’s mission involves working on critical issues such as enhancing customer service, promoting sustainability, and driving industry-wide reforms​​.

Job Roles at RDG offers a variety of roles spanning multiple disciplines, including retail and commercial management, customer services, technology and data, and industry operations. Employees at RDG benefit from comprehensive training programs and career development opportunities designed to enhance their skills and knowledge. The organization values diversity, inclusion, and excellence, ensuring a supportive and engaging work environment. Benefits for employees include competitive salaries, flexible working conditions, and opportunities to contribute to meaningful projects that impact the entire rail industry​.

Locations and Operations

Headquartered in London, RDG serves as the central body coordinating efforts across Britain's extensive rail network. The organization’s operations include managing key industry systems, supporting national marketing campaigns to promote rail travel, and facilitating major initiatives such as the development of contactless payment systems and integrated ticketing solutions. RDG plays a crucial role in policy development, crisis management, and strategic planning, ensuring that the rail industry operates smoothly and efficiently​​.

By joining Rail Delivery Group, employees have the opportunity to be part of an influential organization that is shaping the future of rail travel in Britain, working collaboratively with key industry stakeholders to deliver improvements and innovations that benefit both passengers and freight customers.