QA Technical Service Analyst - 12m FTC

The Rail Delivery Group (RDG) is seeking a Technical QA Service Analyst to join its Quality Assurance Practice. This role is primarily responsible for building and documenting system knowledge in the format prescribed by Quasar. The successful candidate will develop and document system knowledge in Confluence, ensuring it is understandable for all team members while maintaining clear traceability between Architectural and QA components.

Key Responsibilities:

• Develop and document system knowledge in Confluence, ensuring clarity and traceability.
• Create process diagrams and mind maps to illustrate system components, data flow, and dependencies.
• Maintain and update traceability records diligently.
• Conduct technical and acceptance testing on multiple projects.
• Perform manual and automation testing of end-to-end solutions.
• Manage estimation, daily reporting, and defect management.
• Test in both waterfall and agile environments, leveraging a strong acceptance test background.
• Utilize Test Tools such as Jira, Confluence, and ALM.
• Demonstrate knowledge of CI/CD and DevOps models, and code management through tools like GitHub.

Ideal Candidate Profile:

• Professionally qualified with a Bachelor of Technology in Engineering and/or relevant Computer Science or Information Technology qualification.
• ISTQB or similar certification in Advanced Test Management and Agile.
• Strong analytical mind.
• Proven experience in manual and automation testing, estimation, reporting, and defect management.
• Experience testing in both waterfall and agile environments.
• Experience with Test Tools Jira, Confluence, ALM, and automation tools like PyCharm.
• Knowledge of CI/CD, DevOps, and code management tools like GitHub.
• Good leadership, teamwork, and driven to contribute to the practice's growth.