Why Work for London North Eastern Railway?
London North Eastern Railway (LNER) operates the prestigious East Coast Main Line, providing high-speed rail services from London to key destinations like Leeds, York, Newcastle, and Edinburgh. Since taking over from Virgin Trains East Coast in June 2018, LNER has focused on transforming rail travel with an emphasis on innovation and customer satisfaction. Employees at LNER are part of a company that is committed to creating a service that passengers love and staff are proud of. The company’s dynamic and forward-thinking approach ensures a stimulating and rewarding work environment.
Job Roles at LNER
LNER offers a variety of job roles across different sectors, including train drivers, onboard crew, customer service, engineering, and administrative positions. The company places a strong emphasis on professional development and provides extensive training and career progression opportunities. Employees benefit from competitive salaries, comprehensive benefits packages, and a supportive work culture that values diversity and inclusion. LNER’s focus on innovation and customer service means that employees are continually encouraged to bring their best and most creative ideas to the table.
Locations and Operations
LNER operates on the East Coast Main Line, one of the most important rail corridors in the UK, connecting London with major cities in the North and Scotland. The company directly manages 11 stations and services 55 stations in total. LNER’s modern fleet includes the Azuma trains, which offer more seats, space, and enhanced reliability. These high-speed trains connect major urban centers, providing fast and efficient travel options for millions of passengers annually.
LNER is committed to continuous improvement and innovation, working closely with Network Rail and other stakeholders to enhance the rail travel experience. This includes the implementation of the European Rail Traffic Management System (ERTMS) for better signaling and increased safety.
By joining LNER, employees have the opportunity to be part of a pioneering company that is setting new standards in rail travel, focusing on sustainability, customer satisfaction, and cutting-edge technology​.
Latest Jobs at London North Eastern Railway (LNER)
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Safety & Environment Risk & Assurance Manager
London North Eastern Railway (LNER)
LNER is seeking a proactive Risk & Assurance Manager to lead its assurance framework, ensuring high standards in risk controls and management systems, and driving continuous improvement across safety and operations.
Customer Experience Host - Full & Part Time (Talent Pool)
London North Eastern Railway (LNER)
LNER is seeking Customer Experience Hosts for their talent pool in Doncaster, offering both full-time and part-time roles with flexible shifts. This is an exciting opportunity to join a forward-thinking train operating company and contribute to exceptional customer journeys.
Information Security Governance and Compliance Analyst
London North Eastern Railway (LNER)
LNER is seeking an Information Security Governance, Risk & Assurance Analyst to support vital projects like the East Coast Digital Programme and new train fleet introduction. This role is crucial for protecting the company against evolving cyber threats.
Learning Specialist Operational Designer
London North Eastern Railway (LNER)
LNER is seeking a Learning Specialist Operational Designer for an 18-month fixed-term contract to design and deliver engaging learning resources for the East Coast Digital Programme. This role involves owning the end-to-end process of implementing new learning solutions and collaborating with stakeholders to maximize user experience and outcomes.
Reporting & Investigation Standards Manager
London North Eastern Railway (LNER)
LNER is seeking an Event Reporting & Investigation Manager to enhance safety by improving event reporting and investigation quality across the business. This role involves collaboration, professional advice, and ensuring regulatory compliance.