Digital Framework Manager (Estates & Accommodation)nager

Transport for London (TfL) is one of London's largest landowners, managing over 5,500 acres of land. TfL is committed to making efficient, effective, and sustainable use of its land and property to deliver transport, financial, sustainability, colleague, and environmental outcomes.

Overview of Project

With over 5,500 acres of land, TfL is a significant landowner in London. A large portion of this land is used for the transport network, but the remaining land presents opportunities for service expansion, commercial, industrial, residential development, or energy production. TfL has initiatives in place to optimize land use, including rationalizing office space, establishing a commercial property subsidiary (Places for London), and publishing a Corporate Environment Plan.

About the Role

This is a key role within the Estates Planning & Accommodation (EP&A) team. The Digital Framework Manager will be responsible for leading the development and management of data, systems, and digital solutions. This role will work with stakeholders across the business to support strategic estate planning and decision-making across TfL's property portfolio. The role ensures the delivery of accurate, trusted data and insights, oversees EP&A-owned systems, provides Design Authority leadership for estate-related solutions, and maintains the integrity of estate data and CAD drawings through effective governance, stakeholder engagement, and supplier management.

Key Accountabilities

In this role, you will be supporting the Governance and Data Lead to deliver portfolio plans and strategic, data-driven estate decisions. This role will be critical in developing and delivering the Estates digital strategy and ensuring adherence to workflows and processes. You will be:

• Accountable for the development and management of a dedicated internal data strategy, directly supporting the wider EP&A function by providing accurate data and insights to drive decision making.
• Accountable for managing the creation, maintenance, and implementation of an effective digital strategy and framework for the EP&A function to enable the efficient forecasting and management of the supply and demand for space, generating the potential for significant savings, estate optimization, and commercial/development opportunities.
• Identify EP&A requirements and act as EP&A lead in any multi-team TfL systems project, including leading Design Authority (overseeing system scope and operation) for systems developed by other TfL teams to meet EP&A requirements.
• Acting as System Manager for any EP&A-owned system, responsible for design, development, service management, maintenance, security, and access control, working with third parties as appropriate.
• Act as a technical specialist, setting the data standards and delivering data quality improvement plans.
• Advocate for data-driven decisions, governance, and other initiatives supporting a culture of verified data, solving complex problems through innovation; providing insights/recommendations to drive decision making.

Skills, Knowledge & Experience

Skills

• Be politically adept and organisationally astute to negotiate and influence complex and sensitive information.
• Ability to respond to ad hoc needs for information, providing it in a variety of text/visual ways if necessary.
• Strong analytical skills: Assess complex problems or data sets to establish insights & make recommendations.
• Ability to collaborate and partner with various teams, supplier partners, and stakeholders.

Knowledge

• A Degree level education or equivalent experience, ideally in data analysis or business decision support, preferably in the estates and property sectors.
• Proven knowledge of information-gathering and intelligent analysis.
• Expert knowledge of Microsoft products, database and data management software for the Estates sector including Computer Aided Facilities Management (CAFM).
• Excellent working knowledge of integrated electronic data management systems (SharePoint) to actively develop and manage this to record and retrieve extensive project documentation.
• Excellent knowledge of CAD & GIS software platforms, as well as other relevant applications, data solutions, and tools.
• Excellent knowledge in data management, data governance, enterprise architecture, and information management.

Experience

• Demonstrable experience within a workspace, space-planning, or data-gathering & analysis discipline, in a complex, multi-site environment.
• Demonstrable experience of information-gathering and statistical data analysis and evaluation.
• Experience of creating/maintaining databases and knowledge of technology systems and usage.
• Experience in data development and external benchmarking against standards and good practice.
• Experience of setting data strategy and standards.
• Experience of successfully implementing good data governance and delivering data quality improvement plans.

Additional Information

Digital Framework Manager Spotlight session – Thursday 17th September @ 13.00

We are offering a group insight session for this role to give people who are interested a chance to learn more about it, including the team, our estate, and our vision and aspirations.

Join Teams Meeting: https://teams.microsoft.com/meet/371482348909073?p=EX3SBCLZ4CQchlRrS9

Application Process

• Please apply using your CV having thought carefully about the skills, knowledge, and experience, ensuring they are covered.
• PDF format preferred, and please do not include any photographs or images.

Equality, Diversity and Inclusion

TfL is committed to equality, diversity, and inclusion, aiming to reflect the diverse communities it serves. As a Disability Confident Leader, TfL actively encourages applications from disabled people and may offer an assessment or interview to candidates who meet the minimum essential criteria for skills, knowledge, and experience.

Selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently, and proportionately in line with TfL's Disability Confident commitments.

TfL uses anonymising software to remove identifying information from CVs and cover letters to ensure a fair process.

Vetting Process

Transport for London's Vetting Charter outlines the checks carried out before employment to ensure a safe, inclusive, and reliable network. Honesty and accuracy in your application are crucial for a smooth progression. If information cannot be verified, TfL may not be able to proceed with your application, but transparency, respect, and clear communication will be maintained throughout.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards typically include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• Hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible; however, some interviews/assessments could be organised at short notice.