Built Environment Asset Support Manager

Join Transport for London (TfL) and discover a rewarding career within an iconic public service. We offer a unique environment to develop your career, blending heritage with a commercial outlook.

Job Title: Built Environment Asset Support Manager

Contract: Permanent
Grade: SMF1
Location: Palestra, Southwark (Hybrid / Office)
Closing Date: Tuesday 13th October @ 23:59 2026

Job Purpose

The Built Environment Asset Support Manager is primarily responsible for providing technical support and information within APD Built Environment. The goal is to ensure all assets are maintained to meet optimum availability, reliability, safety, operational, and engineering standards, confirming that all assets and associated elements within the span of control are 'fit for purpose'. This role also supports the mitigation of asset risks on BE Assets to enhance the customer experience by meeting Safety, Performance, and Quality standards, thereby supporting TfL's business targets, statutory obligations, and contractual responsibilities.

Key Accountabilities

• Interpreting and analysing technical information to support the Asset Management Team.
• Implementing asset risk mitigations for maintenance optimisation.
• Supporting the Built Environment Asset Delivery Manager in managing the Safety Improvement Plan, ensuring compliance with LU Standards and governance, and preparing for annual audits.
• Assisting the Asset Management Team in producing Local Risk Registers and recording associated asset mitigations, including raising Work Orders and Budget Estimates in the AMS.
• Identifying and implementing mitigations for Asset Risks.
• Supporting the creation of compelling business cases for works to secure funding (e.g., Data Improvements, Efficiencies, Research and Development).
• Providing technical expertise and support to the Asset Management Team regarding risks to facilitate the delivery of the annual Corrective Work bank and Minor Works.
• Producing technical information such as scopes, works briefs, and works information for Built Environment assets.
• Conducting technical reviews of works proposals to ensure compliance with Industry Best Practice, Legislation, and TfL Engineering Standards.
• Reviewing BE Works Safety Documentation related to works delivery.
• Deputising for the Built Environment Asset Manager(s) as required to manage day-to-day business needs.

Knowledge, Skills, and Experience

Knowledge

• Essential: HND/HNC/Foundation Degree in a relevant Engineering area (Civil / Structural / Construction / Building Surveying / Architecture) or similar.
• Essential: Working knowledge and understanding of Built Environment assets within the competency area, including technical/design reviews to TfL Standards/Procedures/Industry Best Practice.
• Desirable: Working/Demonstrable knowledge of implementing asset management procedures.
• Desirable: Working/Demonstrable knowledge of implementing relevant Health, Safety, and Environment legislation and best practices.

Skills

• Essential: Strong verbal and written communication skills.
• Essential: Ability to analyse complex data, draw conclusions, produce reports, and make recommendations to senior management.
• Essential: Well-developed ability to apply technical solutions in a business-driven, customer-focused context within defined budget limits and constraints.
• Essential: Ability to work independently with limited guidance, quickly understanding complex issues and tasks.
• Essential: Ability to work to tight deadlines in a high-pressure environment while managing conflicting priorities.
• Desirable: Ability to work collaboratively with multiple stakeholders to achieve common business objectives.
• Essential: Demonstrable ability to maintain and update knowledge through formal and self-directed learning.

Experience

• Essential: Extensive experience in a relevant engineering discipline with demonstrable experience within TfL or a similar industry.
• Essential: Experience of carrying out technical/design reviews and analysis.
• Desirable: Experience of managing safety and investigating safety-related incidents.
• Desirable: Experience of working with multiple stakeholders both internally and externally.

Application Process

Please carefully detail your skills, knowledge, and experience in your CV. A PDF format is preferred, and please do not include any photographs or images.

Equality and Diversity

TfL is committed to equality, diversity, and inclusion, aiming to reflect the diverse communities we serve. We believe a diverse workforce enhances service delivery. As a Disability Confident Leader, we encourage applications from disabled individuals. Under the Disability Confident scheme, we aim to offer an interview or assessment to candidates meeting the minimum essential criteria. However, in some instances, it may not be practical to interview every candidate, and selection will be based on who best meets the minimum criteria.

Selection methods will be applied fairly, consistently, and proportionately in line with our Disability Confident commitments. We use anonymising software to ensure a fair application process.

All offers of employment are contingent upon satisfactory right-to-work checks. TfL is currently unable to offer visa sponsorship for this role.

Benefits

In return for your commitment and expertise, TfL offers excellent benefits and opportunities for growth:

• Final salary pension scheme
• Free travel on the TfL network
• 75% reimbursement for National Rail travel from home (standard class ticket) or a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• Hybrid working approach, balancing office and home (up to 50% home-based over a 4-week period, subject to business needs)
• Discounted private healthcare scheme (optional)
• Tax-efficient cycle-to-work programme
• Access to retail, health, leisure, and travel offers
• Discounted Eurostar travel

Interviews and assessments may be organised at short notice.