Train Presentation Team Member - 2346

Kickstart Your Career with Greater Anglia!

Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.

About the Role

We are seeking a dedicated and detail-oriented member to join the team as a Train Presentation Team Member to help maintain our trains to the highest standards for safety and passenger satisfaction. You’ll work closely with your Team Leader to follow a daily cleaning program, ensuring trains are clean, safe, and presentable. Full training and uniform are provided upon joining.

• Liaise with the Presentation Working Team Leader to undertake the day-to-day cleaning duties as priorities dictate.
• Meet our customers’ needs by providing clean, safe, and presentable trains.
• Operate a range of specialised cleaning equipment; subject to competency, in a safe and well-organized manner.
• Undertake planned cleaning programmes in accordance with daily workloads, GA Presentation Cleaning Manuals, Safe Systems of Work, COSHH and Risk Assessments.
• Attend to and report (where necessary) sharps and biological hazards in accordance with the relevant safe system of work/GA Presentation Cleaning Manual.
• During disruption, assist with ad-hoc cleaning duties and assist customers to the best of your ability to direct them to appropriate help.
• Deal with and report all lost property in accordance with Company policies/procedures.

We’re Looking for Candidates Who:

• Have a friendly, approachable demeanour with the ability to communicate effectively through written and verbal communication.
• Remain calm under pressure, make sound decisions, and manage a variety of situations in a fast-paced environment.
• Possess a “can-do” attitude and enjoy working as part of a team or alone.
• Take pride in providing top-notch customer service and are passionate about ensuring customer safety.
• Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
• Are a problem solver, as the role will encounter many different situations, whilst always maintaining integrity.
• Have a commitment to safety and quality.
• Have previous experience in a similar role.
• Can work flexibly at different locations when business needs require.
• Have attention to detail and pride in delivering high presentation standards.
• Knowledge of train cleaning processes and methodology would be helpful.

What’s in it for you?

• Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
• International Adventures: After 12 months, unlock discounted international travel for you and your family.
• Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
• Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
• Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
• Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
• Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
• Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.

The closing date for all completed applications is on Friday 2nd October 2026. *Please note vacancies can close earlier due to high influx of candidate applications.*

At Greater Anglia, we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.

Join Us and Experience:

• Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
• Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
• Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement being the norm.

Ready to Bring Your G A Game?