Stage de fin d'étude - Stations & On-Board Systems
Eurostar
Overview
- Support and evolve essential systems for Eurostar stations.
- Gain hands-on experience in project implementation and lifecycle management.
- Analyze technical issues and propose user-centric solutions.
- Collaborate with stakeholders to manage project risks and deliveries.
- Work on key IT projects impacting operational and customer service areas.
- Relocation and visa sponsorship provided for this London-based internship.
About the role
At Eurostar, we aim to provide passengers with the best travel experience in Europe. Join our dynamic, connected, and multicultural team, feeling at home in four countries and sharing a common goal: to create an exceptional experience for every traveler!
What if your end-of-studies internship took you to London, at the heart of an international railway company? The Technology & Process Optimisation team is looking for its future Stations and Onboard Systems Intern.
Every day, our stations rely on a set of systems to operate: sales and after-sales, ticket validation, border control, passenger flow tracking, disruption management... Some of these systems are critical: without them, operations would halt.
The internship at a glance: ensure the support, maintenance, and evolution of systems used in Eurostar stations. You will work on concrete tools, with a direct impact on the experience of thousands of travelers.
IMPORTANT: As this internship is taking place in London, Eurostar will assist you with administrative procedures and cover the sponsorship for obtaining your work visa.
The desired start date for the internship is January 2027.
Your missions
- Support the Stations Systems team and contribute to the implementation of projects and evolutions of in-station systems.
- Participate in the workflow within the "Stations Systems" team and follow the project lifecycle.
- Conduct technical analyses to resolve incidents and propose solutions tailored to user needs and challenges.
- Identify, understand, and communicate project risks and issues to key stakeholders.
- Contribute to the piloting and delivery of new station application projects, as well as other key applications used in our stations.
- Ensure a balanced workload among suppliers involved in the project, and monitor their availability and performance.
- Maintain clear communication between all business stakeholders.
- Help shape the future of Eurostar's in-station systems: work on key IT projects in station systems, covering operational and customer service domains (Windows connection, real-time dashboards, Departure Control System tests).