Records Controller

About Network Rail...

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

About the role

This is a permanent role based in York. You will be responsible for managing a team and ensuring the smooth operation of the records centre.

Key Responsibilities

• Train and supervise the activities of allocated assistants.
• Make records available to authorised personnel when required, investigating and reporting on any issues with booked-out or unobtainable records.
• Track and control the movement of records and electronic data from/to the Record Centre.
• Monitor the appropriate use of configuration control for amended records and advise on records format.
• Manage team resources to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
• Identify potential areas for improvement to records centre processes and make recommendations.
• Identify and report any areas of potential non-compliance with the records centre processes.
• Liaise and visit external contractors, advising them of records management requirements.
• Provide advice on records management, record centre processes, and systems in relation to configuration issues and records format.
• Undertake forecasting of records requests to anticipate workload and plan resource requirements.

What we are looking for

Essential criteria include the ability to build relationships with contractors, manage customer expectations and SLAs, supervisory experience, and strong team working skills.

Desirable skills include a basic understanding of engineering technology, CAD experience, and records management experience. Education to 'A' Levels or relevant experience is also considered.

Additional Information

Interviews will take place week commencing 2nd November. Candidates are requested to submit their CV with a covering letter explaining why they meet the essential criteria.