Permanent Crew Officer (M/F/X)
Eurostar
Operations Brussels, Brussels, Belgium, UK FULL TIME
Overview
Join Eurostar's Operations Department as a Planning & Rostering professional, managing staff and adapting transport plans to ensure seamless service delivery.
- Responsible for personnel scheduling and ensuring staff coverage.
- Monitor attendance, validate logs, and maintain data accuracy.
- Manage resource logistics including bookings and emergency equipment.
- Provide operational support and facilitate team communication.
- Adapt transport plans and secure resources during crises.
- Requires fluency in French and Dutch, with railway experience.
About the role
Within the Operations Department of Eurostar, the Planning & Rostering department is responsible for designing and adapting the commercial transport plan for the Eurostar service and managing the staff (TD, TM, Paris-Nord station personnel) required for its implementation.
Main Tasks:
- Personnel Scheduling: Manage staff orders, adapt service schedules, and provide backup support to ensure coverage in Belgium and Paris.
- Monitoring & Reporting: Track attendance, validate service logs, update reports, and ensure data accuracy in TAM TAM.
- Resource Logistics: Manage bookings, transportation, and emergency equipment; coordinate with Co Thalys during crises.
- Support Operations: Assist Crew Dispatchers during disruptions and ensure smooth communication between teams.
- Crisis Adaptation: Help adjust transport plans and secure extra resources during unexpected events.
Key details
- Location
- Brussels, Brussels, Belgium, UK
- Posted
- 13 September 2026
- Type
- FULL TIME