On Train Cleaner/ CET Operator

Role Overview

As an On-Train Cleaner/CET Operator, you will play a crucial role in ensuring our trains and stations are maintained to the highest standards of cleanliness and tidiness. Working as part of a dedicated team, your primary responsibility will be to prepare trains at the station, making them ready for customer journeys. In addition to cleaning duties, you will also engage with passengers, answering their queries and providing essential help and advice at the station.

Key Responsibilities

• Utilize specialist cleaning chemicals and equipment to perform duties.
• Take ownership of all materials and equipment provided for task completion.
• Undertake controlled emission toilet (CET) operations and extractions when required.
• Complete audit sheets and report any non-conformances to the Train Presentation Supervisor.
• Dispose of rubbish removed from trains in the designated, appropriate locations.
• Remove and replace full bin liners, managing on-train bins effectively.

Required Skills and Experience

• A strong willingness to learn and adhere to company standards.
• Flexibility to work various shifts, including early mornings (from 6 am), late finishes (up to 10 pm), and weekends.
• Excellent written and verbal communication skills.
• Comfort and willingness to be trained in handling bio-hazards and sharps.
• Ability to work effectively on and off trains and platforms at stations.

Successful candidates are required to commit to a minimum 14-month period in role after achieving competence to ensure service continuity and personal development. This applies to both new hires and existing colleagues moving through internal promotions or transfers, allowing time to build robust knowledge and expertise.