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Field Systems Engineer

ScotRail

Engineering Glasgow, UK (+ Multiple Locations) FULL TIME

Overview

Join ScotRail as a Field Systems Engineer, maintaining essential Customer Information, Security, and Retail Systems across the network. This role involves planned maintenance, fault response, and contributing to system improvements.
  • Maintain Customer Information, Security, and Retail Systems.
  • Perform planned maintenance and respond to system faults.
  • Conduct site surveys and safety audits.
  • Produce documentation for maintenance and project activities.
  • Contribute to quality improvement initiatives and provide training.
  • Requires a UK Driving Licence and experience with railway systems.

About the role

ScotRail is seeking a dedicated Field Systems Engineer to play a crucial role in maintaining the company's Customer Information, Security, and Retail Systems. This position involves carrying out planned maintenance and responding to faults to ensure these vital systems operate effectively.

About the Role

As a Field Systems Engineer, you will work closely with Senior Field Systems Engineers and colleagues to undertake maintenance and faulting activities across the ScotRail network. Key responsibilities include conducting site surveys and safety audits, and producing necessary documentation to support maintenance, faulting, and project work. You will also contribute to quality improvement initiatives, offer training and support to team members, and generate reports on maintenance and system performance. The role is instrumental in ensuring ScotRail's customer-facing systems are maintained safely and to the highest standards.

What You Bring

We are looking for candidates with the following skills and experience:

  • Experience working with railway Customer Information, Security, and Retail Systems, including knowledge of these systems and associated networking technologies.
  • Railway engineering and terminal operations experience, including Personal Track Safety disciplines.
  • Proven ability to produce Method Statements, Risk Assessments, and Work Package Plans.
  • Effective communication and organisational skills, with the capacity to manage multiple tasks and projects.
  • Proficiency in using Microsoft Office applications.
  • A UK Driving Licence.

Training will be provided for specific systems like ScotRail's CAM system, Javelin, Vix, and FareGo Remote Management Systems.

Working Arrangements

This is a 35-hour working week role, operating Monday to Friday. Regular travel to work locations across the ScotRail network is required.

What We Offer

ScotRail offers a comprehensive rewards package, including:

  • Contributory Final Salary Pension scheme.
  • Free and reduced rate rail travel for you and your family.
  • Generous holiday allowance.
  • Enhanced company sick pay and family leave.
  • Life Insurance cover.
  • Contributory lifestyle benefit options with various discounts.

Key details

Location
Glasgow, UK
This role spans multiple locations.
Posted
2 October 2026
Type
FULL TIME